What are cookies?

Cookies are tiny pieces of information that a website transfers to the cookie file on your computer’s hard drive. They’re designed to remember things that you’ve done on the website in the past, which can include putting products in your basket, logging in, or clicking on links.

Please remember – cookies are not dangerous. They are not computer programs and can’t be used to circulate viruses!

How we use cookies

The cookies on this website are used for the following purposes:

Identifying you when you sign in to our site
This allows us to provide you with customised features and services. However, we will not use cookies to collect personally identifiable information about you or pass any such information to third parties.

Third Party Cookies
We use third party cookies and similar technologies on our website for the purposes of advertising, marketing, measurement and analytics. This includes a Facebook pixel and Google Analytics.

Security to protect you and prevent fraudulent activity
Cookies may be used to ensure your interaction with this website remains secure and no external users are able to impersonate your user details or gain access to your sensitive information.

Improving Security
Cookies may be used to help us improve your online security when you access this website.

Details of cookies used on this website (Name. Purpose, type, and duration):

Functional and required cookies

We use necessary cookies so you can navigate and use key features. For example, functional and required cookies help these features work:

customer accounts
shopping cart and checkout

_acloggedin

Supports login by Scheduling client if the client has an account
Cookie
January 1, 2025

_client_acloggedin

Supports login by Scheduling client if the client has an account
Cookie
January 1, 2025

algoliasearch-client-js

Adds auto-populated suggestions to address fields in Scheduling to help clients complete forms faster
localstorage
Persistent

CART

Shows when a visitor adds a product to their cart
Cookie
Two weeks

CHECKOUT_WEBSITE

Identifies the correct site for checkout when checkout on your domain is disabled is disabled
Cookie
Session

client_username

Remembers a logged in Scheduling client's username between visits
Cookie
One year

Commerce-checkout-state

Stores state of checkout while the visitor is completing their order in PayPal
sessionstorage
Session

Crumb

Prevents cross-site forgery
Cookie
Session

hasCart

Tells Squarespace that the visitor has a cart
Cookie
Two weeks

Locked

Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.
Cookie
Session

PHPSESSID

Securely authenticates a visitor during their checkout in Scheduling
Cookie
One month

RecentRedirect

Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.
Cookie
30 minutes

remember_client

Remembers Scheduling client’s login details if they have an account
Cookie
365 days

siteUserCrumb

Prevents cross-site request forgery (CSRF) for logged in site users
Cookie
Three years

SiteUserInfo

Identifies a visitor who logs into a customer account
Cookie
Three years

SiteUserSecureAuthToken

Authenticates a visitor who logs into a customer account
Cookie
Three years

squarespace-announcement-bar

Prevents the announcement bar from displaying if a visitor dismisses it
localstorage
Persistent

squarespace-popup-overlay

Prevents the promotional pop-up from displaying if a visitor dismisses it
localstorage
Persistent

ss_cookieAllowed

Remembers if a visitor agreed to placing analytics cookies on their browser if a site is restricting the placement of cookies
Cookie
30 days

Test

Investigates if the browser supports cookies and prevents errors
Cookie
Session

Enables a Scheduling client’s appointments to display correctly based on their time zone preferences.
localstorage
Persistent

Analytics and performance cookies

We use analytics and performance cookies to collect information about how you interact with the site.

ss_cid

Two years